Privacy Policy
This Privacy Policy applies to all users in India who access Mines game websites or Mines mobile apps. It describes how personal data gets collected, stored, and disclosed across these services. The document covers registration details, usage records, and device information. Any person who completes registration or continues to use the service accepts the terms set out here without reservation.
Data We Gather
The following table covers each category of personal data that Mines-related services collect from users in India, along with a focused example for each type.
| Data Category | India-Focused Example |
|---|---|
| Identity | Full name and date of birth provided at registration |
| Contact | Email address and mobile number verified via OTP |
| Location hints | State or city selected during account setup, such as Maharashtra or Delhi |
| Usage | Pages visited and time spent on the Mines section |
| Technical/Device | IP address, Android version, and browser type recorded automatically |
| Cookies | Session tokens and preference files stored in the user’s browser |
| Communications | Messages sent through the support form or email channel |
| App activity | In-app actions and session frequency logged by the Mines Game app |
| Age-related details | Age confirmation tick-box completed at sign-up; no data from users under 18 is knowingly collected |
Storage and Security Protocols
Records and retention details sit at the centre of responsible data handling. The listed points cover storage locations, retention durations, inactive data outcomes, Indian legal extensions, and individual rights over personal data.
- User records stay stored on hosted servers and backup infrastructure based outside India;
- Retention lasts for the period needed to fulfil the stated collection purpose;
- Inactive data moves to an archived state and faces deletion after a defined period;
- Indian legal obligations under applicable statutes extend retention for specific transaction records;
- Users in India request access to, correction of, or deletion of personal data via the listed contact address;
- Guardians contact support to request removal of any data belonging to underage individuals.
External Data Sharing
Mines-related services in India transfer personal data to several external parties. Each recipient gets only the data relevant to their specific role in the process.
| Recipient | Data Type | Purpose |
|---|---|---|
| Licensed casinos | Name, contact details, account activity | User referral and account registration |
| Affiliate partners | Click data, registration status | Traffic tracking and commission calculation |
| Payment providers | Name, UPI or bank details, transaction amount in INR | Processing deposits and withdrawals |
| Hosting and analytics providers | IP address, device type, session duration | Server operation and usage analysis |
| Indian authorities | Identity records, transaction history | Fraud investigation and legal compliance |
Use of Collected Information
Mines-related services in India collect data for a defined set of reasons. Each purpose connects directly to how the service runs and how it treats users in India.
- Service delivery. Use the collected data to run and maintain Mines entertainment services for users in India;
- Account management. Keep account details accurate and up to date for each registered user;
- Personalisation. Adjust content and bonus offers to match each user’s stated preferences;
- Marketing. Send relevant promotional material to users who agreed to receive it;
- Affiliate forwarding. Pass interested traffic to recommended casino destinations;
- Analytics. Review user behaviour to improve content structure;
- App performance monitoring. Track technical metrics within the Mines application;
- Compliance. Meet all applicable Indian legal and regulatory requirements.
Cookie Files and Tracking
Cookies and similar tools run across Mines pages to record user preferences and support site functions. This section outlines how these tools operate for users in India.
- Cookies store previously visited sections and interface preferences;
- Some cookies stay active for 12 months in a browser;
- Temporary cookies check login status or cookie-consent records;
- Analytics tags measure visit frequency and page performance;
- Users in India adjust or block cookies through browser settings.
Contact Details
Send privacy requests to the dedicated email address listed in this policy. A contact form on the support page also accepts written requests. Those in India must include their full name and account details. Unresolved complaints escalate to Indian supervisory authorities under applicable data protection rules.